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Motochat
2026- Context
For a premium motorcycle brand (community management).
- Problem
The community manager received a high daily volume of repeated questions (prices, offers, specs).
- Solution
A conversational agent that delivers ready-to-post answers in seconds, based only on verified official sources. It identifies the question type, retrieves up-to-date data, and generates on-brand responses. The human controls final publishing.
- Result
In production; frees the community manager from the most repetitive part.
- Role
Data & AI Project Manager / end-to-end development.
- Tech stack
- Copilot Studio
- SharePoint
- Teams
- M365 Copilot